Intermittent errors/timeouts from suppressions api

Incident Report for mailgun

Resolved

This incident has been resolved.

Posted Sep 28, 2021 - 11:56 PDT

Update

We are continuing to monitor for any further issues.

Posted Sep 28, 2021 - 11:56 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 28, 2021 - 10:52 PDT

Identified

We've identified an issue that is causing some calls to our suppression api to intermittently time out or fail. This is also impacting viewing of suppressions in the control panel.

Posted Sep 28, 2021 - 09:28 PDT

This incident affected: Email Services (API) and Customer Tools (Control Panel).