All Systems Operational

Email Services Operational
API Operational
SMTP Operational
Outbound Delivery Operational
Inbound email processing Operational
Events & Logs Operational
Stats and Analytics Operational
Deliverability Services Operational
Email Validation Operational
Inbox Placement Operational
Spam Trap Network Operational
Email Previews Operational
Customer Tools Operational
Control Panel Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 31, 2026
Resolved - Event queues have caught up and events are processing normally.
Aug 31, 15:01 PDT
Update - The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved within the hour.
Aug 31, 14:28 PDT
Update - The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.
Aug 31, 13:43 PDT
Update - The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved in the next 2 hours.
Aug 31, 13:13 PDT
Update - The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.
Aug 31, 12:38 PDT
Update - The delays in event processing are reducing. We expect all delays to be resolved in the next 3 hours.
Aug 31, 11:59 PDT
Update - We are putting a fix in place for this issue. There is significant backlogs of event logs to process. We update the expected time of resolution when available.
Aug 31, 10:56 PDT
Update - We are continuing to work on a fix for this issue.
Aug 31, 10:05 PDT
Update - We are continuing to work on a fix for this issue.
Aug 31, 09:24 PDT
Update - We are continuing to work on a fix for this issue.
Aug 31, 08:29 PDT
Identified - We are currently experiencing delays in event log processing in our US region.
Aug 31, 07:47 PDT
Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026
Resolved - This incident has been resolved.
Aug 27, 14:16 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 14:00 PDT
Identified - We have identified the issue and working on restoring service.
Aug 27, 13:45 PDT
Investigating - We are currently investigating an outage in our EU datacenter
Aug 27, 13:38 PDT
Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026
Resolved - This incident has been resolved.
Aug 20, 10:31 PDT
Update - GCP has put a mitigation in place, we are monitoring the results. At this time we are experiencing no impacts. All delayed webhooks and logs have been processed.
Aug 20, 10:09 PDT
Update - Outbound delivery is operating normally. Currently there are delays for event logs and some webhooks.
Aug 20, 09:30 PDT
Monitoring - Mailgun is monitoring service impacts in GCP's us-west1 region. We are routing traffic away from impacted infrastructure. Currently we are seeing delays in log processing and a small number of message sends.
Aug 20, 09:19 PDT
Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026
Resolved - We have received confirmation that an external issue impacting email delivery to Microsoft 365 domains has been resolved. Impacted messages would have received an error stating "5.7.511 Access denied, banned sender" between Friday, August 14th and Monday, August 17th. Any failed messages will need to be resent.

Information on retrying messages can be found in our Help Center here: https://help.mailgun.com/hc/en-us/articles/18596982041883-Resending-messages

Aug 17, 13:18 PDT