Support Connectivity

Incident Report for mailgun

Resolved

This incident has been resolved.

Posted Mar 10, 2021 - 19:03 PST

Monitoring

The root cause of the support issues has been identified. We will continue to monitor the issue and provide updates as they are available.

Posted Mar 10, 2021 - 16:06 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 10, 2021 - 15:57 PST

Investigating

We have identified an issue with the Support section of our Mailgun control panel and are working on resolving it. Affected users may experience issues connecting to ticketing and support via phone and live chat.

Posted Mar 10, 2021 - 13:53 PST

This incident affected: Customer Tools (Control Panel).