Our engineers have implemented a fix for this issue and our servers are working through the backlog of statistical data. Searches for recent logging and events may yield slow or incomplete data while our servers catch up.
Posted Apr 01, 2022 - 00:54 PDT
Update
Update - Engineering continues to make progress on implementing a solution regarding the data retrieval issues for stats in our US regions.
Posted Mar 31, 2022 - 22:32 PDT
Update
Update - Engineering continues to make progress on implementing a solution regarding the data retrieval issues for stats in our US regions.
Posted Mar 31, 2022 - 21:24 PDT
Update
There is an ongoing issue with data retrieval for stats in our US regions, impacting the ability for customers to retrieve stats via the customer portal and API. Engineering has identified the issue and is in the progress of implementing a fix.
Posted Mar 31, 2022 - 18:49 PDT
Identified
The issue has been identified. Engineering is working on a solution.
Posted Mar 31, 2022 - 17:57 PDT
Investigating
There is an ongoing issue with data retrieval for stats in our US regions, impacting the ability for customers to retrieve stats via the customer portal and API. Engineering is investigating.
Posted Mar 31, 2022 - 17:44 PDT
This incident affected: Email Services (Events & Logs).