Message processing delays for batches and mailing lists

Incident Report for mailgun

Resolved

This incident has been resolved.
Posted Aug 07, 2020 - 05:41 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 06, 2020 - 19:54 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 06, 2020 - 16:43 PDT

Update

Control panel logins are also affected. We are continuing to investigate the issue.
Posted Aug 06, 2020 - 15:25 PDT

Update

Our control panel is also impacted. We are continuing to investigate.
Posted Aug 06, 2020 - 14:31 PDT

Investigating

We are currently investigating an issue with delays processing some batch and mailing list messages.
Posted Aug 06, 2020 - 14:02 PDT
This incident affected: Customer Tools (Control Panel) and Email Services (Outbound Delivery).