Some templates not loading on Email Template Builder

Incident Report for mailgun

Resolved

This incident has been resolved.
Posted Jan 05, 2023 - 06:21 PST

Update

This is specific to the EU region. The problem has been identified and a fix is in progress.
Posted Jan 05, 2023 - 06:03 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 05, 2023 - 04:36 PST

Investigating

We are currently investigating this issue.
Posted Jan 05, 2023 - 02:53 PST
This incident affected: Customer Tools (Control Panel).