Intermittent issues on message submission

Incident Report for mailgun

Resolved

The queue has now reached normal levels. This issue is resolved.

Posted May 26, 2016 - 16:19 PDT

Monitoring

A fix has been implemented and we are monitoring the results. A high queue has occurred due to these issues and our service is working on processing these, due to this you may see some delays until the queue returns to normal

Posted May 26, 2016 - 12:47 PDT

Identified

We have identified the issue and are in the process of putting a fix in place

Posted May 26, 2016 - 11:26 PDT

Investigating

We are currently investigating an issue when messages being rejected on submission with the error "421 Mailgun temporarily unavailable"

Posted May 26, 2016 - 09:25 PDT