api.mailgun.net dns issue

Incident Report for mailgun

Postmortem

A detailed postmortem for this incident is available at http://blog.mailgun.com/mailgun-api-outage-post-mortem-august-2016/

Posted Aug 12, 2016 - 08:36 PDT

Resolved

This incident has been resolved.
Posted Aug 04, 2016 - 15:58 PDT

Monitoring

The DNS records for *.mailgun.net are publicly accessible now. If you are still not seeing them, please flush/clear your DNS cache.
Posted Aug 04, 2016 - 15:07 PDT

Identified

We have been in touch with our domain registrar and mailgun.net domain zones are publicly accessible now. This may take longer for some environments due to DNS caching.
Posted Aug 04, 2016 - 14:57 PDT

Investigating

Further investigating the cause for the domain issue with mailgun.net.
Posted Aug 04, 2016 - 14:26 PDT