US Logs & Events API Issues

Incident Report for mailgun

Resolved

The data back fill process will complete shortly.
Posted Mar 27, 2024 - 20:37 PDT

Update

The work on restoring the missing data from 00:00 -> 1:40 UTC continues. We are continuing to monitor the back fill process.
Posted Mar 27, 2024 - 14:27 PDT

Update

The work on restoring the missing data from 00:00 -> 1:40 UTC is well underway. We continue to monitor the backfill process.
Posted Mar 27, 2024 - 12:04 PDT

Update

The work on restoring the missing data from 00:00 -> 1:40 UTC is still ongoing.
Posted Mar 27, 2024 - 08:41 PDT

Update

The Events API continues to operate as expected. Some customers may be missing events from 00:00 through 01:40 UTC. We are actively working on restoring that data.
Posted Mar 27, 2024 - 07:26 PDT

Monitoring

The Events / Logs API & control panel are now working as expected. We continue to monitor closely.
Posted Mar 27, 2024 - 05:50 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 27, 2024 - 05:38 PDT

Investigating

We are experiencing issues with our Events & Logs API for our US regions. You may notice missing events at the moment (API & Control panel). Engineering is investigating.
Posted Mar 27, 2024 - 04:52 PDT
This incident affected: Email Services (Events & Logs).