SSL connection issues

Incident Report for mailgun

Resolved

This incident has been resolved.
Posted Sep 30, 2021 - 21:35 PDT

Update

We are continuing to monitor the system as it works through the backlog.
Posted Sep 30, 2021 - 18:37 PDT

Monitoring

A fix has been implemented, we are monitoring the results, and the system is currently working through the backlog.
Posted Sep 30, 2021 - 16:27 PDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 30, 2021 - 13:12 PDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 30, 2021 - 12:02 PDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 30, 2021 - 11:08 PDT

Identified

We've identified an issue where TLS connections are failing for webhooks and route notifications. This issue does not affect all endpoints and is limited to endpoints using certificates from certain providers. We're continuing to work towards a resolution.
Posted Sep 30, 2021 - 10:24 PDT

Update

We are continuing to investigate this issue.
Posted Sep 30, 2021 - 10:09 PDT

Investigating

We're currently investigating reports where some SSL connections are failing for webhooks and routes.
Posted Sep 30, 2021 - 09:56 PDT
This incident affected: Email Services (Inbound email processing).