Message API Timeouts

Incident Report for mailgun

Resolved

The API timeouts have been resolved and services are fully operational.

Posted Aug 27, 2018 - 11:05 PDT

Monitoring

We have deployed a fix and are currently monitoring the situation. We will provide further updates as they come available.

Posted Aug 27, 2018 - 09:13 PDT

Update

We have mitigated customer impact at this time as we continue to investigate the underlying cause. We will provide further updates once we have more information.

Posted Aug 27, 2018 - 08:23 PDT

Investigating

We are currently investigating intermittent timeouts with the Messages API.

Posted Aug 27, 2018 - 07:52 PDT

This incident affected: Email Services (API).