Message Delays in US Region

Incident Report for mailgun

Resolved

This incident has been resolved.
Posted Sep 21, 2022 - 14:09 PDT

Monitoring

A fix has been implemented. Email sending performance is returning to normal and we are monitoring results.
Posted Sep 21, 2022 - 12:25 PDT

Update

We are continuing to investigate this issue.
Posted Sep 21, 2022 - 12:00 PDT

Investigating

We are currently investigating an issue causing message delays for a portion of customers.
Posted Sep 21, 2022 - 11:22 PDT
This incident affected: Email Services (API, SMTP, Outbound Delivery).