Number of customer domains are suspended incorrectly

Incident Report for mailgun

Resolved

This incident has been resolved.

Posted Oct 15, 2020 - 13:56 PDT

Monitoring

The impacted domains have been re-enabled and we're monitoring the situation.

Posted Oct 15, 2020 - 11:36 PDT

Identified

We're experiencing an issue with a number of customer domains were incorrectly disabled. We are working to correct the rule that caused the domain to be disabled and re-enabling the domains.

Posted Oct 15, 2020 - 10:32 PDT

This incident affected: Email Services (Outbound Delivery).