Stats delays in EU region

Incident Report for mailgun

Resolved

This incident has been resolved.

Posted Nov 14, 2022 - 13:41 PST

Update

We are continuing to monitor for any further issues.

Posted Nov 14, 2022 - 13:40 PST

Update

We've increased our infrastructure around the stats processing system in order to burn through the backlog at a faster rate. Thank you for being patient as these are worked through.

Posted Nov 14, 2022 - 12:51 PST

Update

We are monitoring our stats queue as the backlog continues to drain. Systems are fully operational, though stats will continue to be delayed in the EU region as they are processed in order of arrival.

Posted Nov 14, 2022 - 09:53 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 14, 2022 - 06:12 PST

Investigating

We are currently investigating the issue. Note: No stats have been lost.

Posted Nov 14, 2022 - 05:34 PST

This incident affected: Email Services (Stats and Analytics).