Elevated error rate on API / SMTP in US

Incident Report for mailgun

Resolved

This incident has been resolved.
Posted Nov 11, 2020 - 20:10 PST

Monitoring

Error rates have decreased and we are monitoring the performance of the system.
Posted Nov 11, 2020 - 13:38 PST

Identified

Engineers are investigating reports of an elevated error rate for HTTP and SMTP requests. All traffic is now being handled by an alternate region.
Posted Nov 11, 2020 - 12:37 PST
This incident affected: Email Services (API, SMTP).