Elevated 500 errors on Messages endpoint in US

Incident Report for mailgun

Resolved

This incident has been resolved. Elevated 500 errors beginning at 17:25 UTC resolved at 17:30 UTC
Posted Apr 07, 2026 - 10:42 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 07, 2026 - 10:32 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 07, 2026 - 10:30 PDT
This incident affected: Email Services (API).