All Systems Operational
API ? Operational
SMTP ? Operational
Outbound Delivery ? Operational
Events & Logs ? Operational
Inbound email processing ? Operational
Control Panel Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
May 31, 2016

No incidents reported today.

May 30, 2016

No incidents reported.

May 29, 2016

No incidents reported.

May 28, 2016

No incidents reported.

May 27, 2016
Resolved - This incident has been resolved. We've replaced the cluster used to process big messages with a higher performance cluster as the original cluster was struggling. Unfortunately this took longer than expected to resolve as we have been struggling with DDoS attacks on our infrastructure over the past week
May 27, 18:16 PDT
Identified - We have identified an issue with the cluster of servers that process large messages that is causing large messages to be intermittently rejected with 421 and 500 error codes
May 27, 09:22 PDT
May 26, 2016
Resolved - The queue has now reached normal levels. This issue is resolved.
May 26, 16:19 PDT
Monitoring - A fix has been implemented and we are monitoring the results. A high queue has occurred due to these issues and our service is working on processing these, due to this you may see some delays until the queue returns to normal
May 26, 12:47 PDT
Identified - We have identified the issue and are in the process of putting a fix in place
May 26, 11:26 PDT
Investigating - We are currently investigating an issue when messages being rejected on submission with the error "421 Mailgun temporarily unavailable"
May 26, 09:25 PDT
May 25, 2016
Resolved - Microsoft has resolved the issue and email is now being delivered normally to their domains Hotmail, Outlook.com, office365, etc. https://portal.office.com/servicestatus
May 25, 21:13 PDT
Update - Outgoing email to Microsoft domains unavailable: Hotmail, Outlook.com, office365, etc. are not accepting email traffic at this time due to service issues on their end: (https://portal.office.com/servicestatus). We will continue to retry email sent to these addresses for 8 hours.
May 25, 15:12 PDT
Identified - Outgoing email to Microsoft domains unavailable: Hotmail, Outlook.com, office365, etc. are not accepting email traffic at this time due to service issues on their end: (https://portal.office.com/servicestatus). We will continue to retry email sent to these addresses for 72 hours.
May 25, 15:09 PDT
May 24, 2016
Resolved - This incident has been resolved.
May 24, 17:34 PDT
Identified - We'v identified an issue with incoming emails being delayed and large incoming messages intermittently being bounced
May 24, 16:42 PDT
May 23, 2016
Resolved - We have resolved the issue.
May 23, 19:55 PDT
Monitoring - All services are back up and running normally. We are currently monitoring for continued issues
May 23, 18:39 PDT
Identified - We've identified and mitigated the source of the DDOS. We are now monitoring and reviewing the health of our services at this time
May 23, 17:56 PDT
Investigating - We are currently experiencing a DDOS that is causing some intermittent packet loss
May 23, 16:36 PDT
May 22, 2016

No incidents reported.

May 21, 2016

No incidents reported.

May 20, 2016
Resolved - This incident has been resolved.
May 20, 12:08 PDT
Update - We've put our main DC back in rotation and traffic is now being served by both DC's. If you continue to experience issues, please open a support ticket.
May 20, 10:21 PDT
Monitoring - Traffic is being successfully served by our secondary DC. If you are having ongoing issues, please open a support ticket for assistance.
May 20, 08:36 PDT
Identified - Network connectivity issues are being caused by a large DDoS attack against our infrastructure. We're in the process of redirecting traffic to an alternate data center now.
May 20, 07:39 PDT
Investigating - Some customers are intermittently experiencing issues connecting to the Mailgun API. Engineers are currently investigating
May 20, 06:42 PDT
May 19, 2016
Resolved - This incident has been resolved.
May 19, 09:51 PDT
Monitoring - We were able to mitigate the attack. We are monitoring for continued issues
May 19, 07:36 PDT
Investigating - We are currently experiencing a DDOS that is causing some intermittent packet loss
May 19, 06:41 PDT
May 18, 2016

No incidents reported.

May 17, 2016

No incidents reported.