All Systems Operational
API ? Operational
SMTP ? Operational
Outbound Delivery ? Operational
Events & Logs ? Operational
Inbound email processing ? Operational
Control Panel Operational
Email Validation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 22, 2017

No incidents reported today.

Jul 21, 2017

No incidents reported.

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017
Resolved - Earlier today, a poorly formed search query was executed against one of our Elasticsearch clusters containing customer event logs. This query consumed all available search queues across the cluster and after numerous attempts, we were unable to terminate the queries while the cluster was online. As a result, we performed a rolling restart of the cluster, which resulted in a rebalance of the nodes. Once the rebalancing was completed, we re-enabled the events API and logs section of the control panel.

To help mitigate future issues, we've deployed timeouts on queries that will help prevent long-running operations from compromising the performance of our search infrastructure.
Jul 14, 16:03 PDT
Monitoring - The Events API and Logs tab have been bought back up and are now in a functional state. We are monitoring for continued issues.
Jul 14, 15:15 PDT
Identified - We have temporarily suspended the Events API and Logs tab while we continue to bring our Logs cluster back to a functional state.
Jul 14, 12:46 PDT
Investigating - We are currently investigating timeouts and errors with Logs and Event API.
Jul 14, 10:27 PDT
Jul 13, 2017

No incidents reported.

Jul 12, 2017

No incidents reported.

Jul 11, 2017

No incidents reported.

Jul 10, 2017

No incidents reported.

Jul 9, 2017

No incidents reported.

Jul 8, 2017

No incidents reported.