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Currently we are seeing delays in log processing and a small number of message sends.","created_at":"2026-08-20T09:19:08.676-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-20T09:19:08.676-07:00","display_at":"2026-08-20T09:19:08.676-07:00","deliver_notifications":true,"tweet_id":null,"id":"t907fcs95sfs","incident_id":"w508xhddzhv8","custom_tweet":null,"affected_components":[{"code":"3x8cldj79lmg","name":"Email Services - Outbound Delivery","old_status":"operational","new_status":"degraded_performance"},{"code":"qsn97w35tlf7","name":"Email Services - Events \u0026 Logs","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Outbound Delivery","created_at":"2014-05-01T11:25:41.432-07:00","updated_at":"2026-09-04T07:21:50.212-07:00","position":3,"description":"Mailgun Outbound SMTP Delivery","showcase":false,"start_date":null,"id":"3x8cldj79lmg","page_id":"6jp439mdyy0k","group_id":"q804c37rvd7t"},{"status":"operational","name":"Events \u0026 Logs","created_at":"2014-05-01T11:26:03.645-07:00","updated_at":"2026-09-04T07:21:50.245-07:00","position":5,"description":"Mailgun Events API \u0026 Logs UI","showcase":false,"start_date":null,"id":"qsn97w35tlf7","page_id":"6jp439mdyy0k","group_id":"q804c37rvd7t"}]},{"name":"Email Delivery Failures to Microsoft 365 Domains","status":"resolved","created_at":"2026-08-17T13:18:09.798-07:00","updated_at":"2026-08-17T13:18:09.844-07:00","monitoring_at":null,"resolved_at":"2026-08-17T13:18:09.836-07:00","impact":"none","shortlink":"https://stspg.io/mvwg0c62glhf","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-17T13:18:09.791-07:00","reminder_intervals":null,"id":"vwhk7lx3lvs3","page_id":"6jp439mdyy0k","incident_updates":[{"status":"resolved","body":"We have received confirmation that an external issue impacting email delivery to Microsoft 365 domains has been resolved. Impacted messages would have received an error stating \"5.7.511 Access denied, banned sender\" between Friday, August 14th and Monday, August 17th. 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Remediation work is underway. Some requests may time out or fail at this time.","created_at":"2026-08-10T22:32:00.633-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-11T00:08:16.182-07:00","display_at":"2026-08-10T22:32:00.000-07:00","deliver_notifications":true,"tweet_id":null,"id":"xgmmf7glvvz2","incident_id":"6p1nck5w4300","custom_tweet":null,"affected_components":[{"code":"qsn97w35tlf7","name":"Email Services - Events \u0026 Logs","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Events \u0026 Logs","created_at":"2014-05-01T11:26:03.645-07:00","updated_at":"2026-09-04T07:21:50.245-07:00","position":5,"description":"Mailgun Events API \u0026 Logs UI","showcase":false,"start_date":null,"id":"qsn97w35tlf7","page_id":"6jp439mdyy0k","group_id":"q804c37rvd7t"}]},{"name":"Route delays in EU Region","status":"resolved","created_at":"2026-07-24T05:27:39.301-07:00","updated_at":"2026-07-24T06:49:33.441-07:00","monitoring_at":"2026-07-24T06:18:43.366-07:00","resolved_at":"2026-07-24T06:49:33.424-07:00","impact":"minor","shortlink":"https://stspg.io/vky4ytqs1hg5","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-24T05:27:39.293-07:00","reminder_intervals":null,"id":"d7nlxptsbb2j","page_id":"6jp439mdyy0k","incident_updates":[{"status":"resolved","body":"All delayed messages have been processed. Systems are operating normally","created_at":"2026-07-24T06:49:33.424-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-24T06:49:33.424-07:00","display_at":"2026-07-24T06:49:33.424-07:00","deliver_notifications":true,"tweet_id":null,"id":"57f39nh4kxlc","incident_id":"d7nlxptsbb2j","custom_tweet":null,"affected_components":[{"code":"fn54lc3ntr17","name":"Email Services - Inbound email processing","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results. Delayed messages are being processed.","created_at":"2026-07-24T06:18:43.366-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-24T06:18:43.366-07:00","display_at":"2026-07-24T06:18:43.366-07:00","deliver_notifications":true,"tweet_id":null,"id":"1xpf0pczq6kp","incident_id":"d7nlxptsbb2j","custom_tweet":null,"affected_components":[{"code":"fn54lc3ntr17","name":"Email Services - Inbound email processing","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We are continuing to work on a fix for this issue.","created_at":"2026-07-24T06:16:24.523-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-24T06:16:24.523-07:00","display_at":"2026-07-24T06:16:24.523-07:00","deliver_notifications":true,"tweet_id":null,"id":"sf1vhkj8l3kw","incident_id":"d7nlxptsbb2j","custom_tweet":null,"affected_components":[{"code":"fn54lc3ntr17","name":"Email Services - Inbound email processing","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2026-07-24T05:38:35.091-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-24T05:38:35.091-07:00","display_at":"2026-07-24T05:38:35.091-07:00","deliver_notifications":true,"tweet_id":null,"id":"l2gtfsphqz4q","incident_id":"d7nlxptsbb2j","custom_tweet":null,"affected_components":[{"code":"fn54lc3ntr17","name":"Email Services - Inbound email processing","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"Inbound messages processed by routes are currently experiencing delays in processing.","created_at":"2026-07-24T05:27:39.364-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-24T05:27:39.364-07:00","display_at":"2026-07-24T05:27:39.364-07:00","deliver_notifications":true,"tweet_id":null,"id":"f1st2419hx7f","incident_id":"d7nlxptsbb2j","custom_tweet":null,"affected_components":[{"code":"fn54lc3ntr17","name":"Email Services - Inbound email processing","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Inbound email processing","created_at":"2014-05-01T11:26:23.442-07:00","updated_at":"2026-09-30T02:58:28.137-07:00","position":4,"description":"Mailgun inbound email processing","showcase":false,"start_date":null,"id":"fn54lc3ntr17","page_id":"6jp439mdyy0k","group_id":"q804c37rvd7t"}]}]
}